Responsible Gaming
Gaming Should Be Entertainment, Not Income
At asona.org, we believe that online gaming, including Wheel Out, should be enjoyed as a form of entertainment only. Games of chance are designed with a house edge, meaning that over time, the odds favor the casino. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn money or solve financial problems.
Responsible gaming is our commitment to you. We encourage all players to gamble within their means and to recognize when gaming stops being fun.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction (whichever is higher) to play at asona.org. We take age verification seriously and comply with all applicable laws in India and internationally.
If you are under the legal gambling age, please do not create an account or attempt to play. Parents and guardians are encouraged to monitor their children's online activities and use parental controls.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone you know, seek help immediately:
- Chasing Losses: Continuing to gamble in an attempt to recover money you've lost
- Hiding Gambling: Concealing the amount of time or money spent gaming
- Loss of Control: Gambling longer or with larger amounts than intended
- Neglecting Responsibilities: Ignoring work, school, family, or personal obligations due to gaming
- Gambling with Borrowed Money: Using loans, credit cards, or borrowed funds to gamble
- Mood Changes: Feeling anxious, irritable, or depressed when unable to gamble
- Tolerance: Needing to gamble with increasing amounts to achieve the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or stop gambling
- Relationship Problems: Experiencing conflicts with family or friends over gambling habits
- Financial Difficulties: Experiencing financial hardship due to gambling losses
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools and Player Controls
asona.org provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose in a given timeframe
- Session Time Limits: Automatically log out after a set duration to help prevent extended gaming sessions
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from your account for a specified period, during which you cannot access your account or gamble
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage all players to use these tools proactively. To access these features, visit your account settings or contact our customer support team.
Support Organizations and Resources
If you are struggling with problem gambling, confidential help is available from the following organizations:
India & South Asia
- All India Gaming Federation Responsible Gaming Committee – Advocacy and awareness for responsible gaming practices in India
- SAMVEDNA Trust – Provides counseling and support for gambling-related issues in India
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free confidential support for problem gambling - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counseling and resources for problem gambling - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based resources and support - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Free, confidential support and referrals - Bundeszentrale für gesundheitliche Aufklärung (Germany)
Provides educational resources and support information for problem gambling
All of these organizations offer free, confidential, and non-judgmental support to those experiencing problems with gambling.
If You Need Help, Reach Out Today
Problem gambling is a recognized behavioral health issue, and recovery is possible with proper support. If you or someone you know is struggling with gambling, please reach out to one of the organizations listed above.
There is no shame in asking for help. Support is available 24/7, and all conversations are confidential. Taking the first step is often the hardest—but it is the most important.
Your well-being is our priority. Play responsibly.